SUMMARY ATTEMPT | FIVE P'S TO A WOW BUSINESS | BILL MATTHEWS | CHAPTER SIX

CHAPTER SIX | PERFORMETRICS

"WOW" companies continuously monitor performance in a variety of areas. 

They track past, current, and future indicators that will keep them informed regarding progress toward their plan, and ultimately, their Vision.

Ways that wow companies continuously monitor performance

1. Create Individual Performance Metrics for Each Employee
2. Conduct Regular Performance Appraisals
3. Conduct Employee Surveys
4. Create Tracking Reports to Maintain Control
5. Monitor Board Performance

Chapter Five | Chapter Seven

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